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Forced Subscription Requests

Feature Request

Hello, I previously paid for a yearly subscription. Purchased about a month ago

Now everytime I log in it prompts me to pay for a subscription again. I can’t skip over it without 3-4 clicks, and it forces me to even get to a point of ‘double click to pay’ before I can exit out.

Not cool

Posted by Joe Keane ·
2 comments

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Comments2

  • yonismolyar

    •

    Apr 3

    Hi Joe - so sorry about this! You can get a redemption link for your subscription at https://brainrot.superwall.app/manage (you should have received an email with this link at the time of subscription).

    Tapping the Redemption Link will redirect you to the app and ‘reactivate’ your subscription.

    We are working to make sure this doesn’t happen again!

    • Joe Keane

      •

      Apr 6

      Hi, the redemption link did not work.

      I appreciate the response, but can you refund the $25? The app is good in theory but the execution on my end has been poor.

      If not please advise on activating the account membership I paid for. Thanks